Refund policy

Return Policy

At Mamu’s Hair, we are committed to providing premium-quality hair extensions and ensuring our customers are satisfied with their purchase. Please note that we do not offer refunds—exchanges are available only.

If you wish to make an exchange, the following conditions apply:

1. The item must be returned within 14 days of receiving your order.

2. Hair must be in its original condition—unworn, unwashed, uncombed, and unaltered in any way. It must be returned exactly as it was delivered.

Return address: 116, Berrinba QLD 4117, Australia

To initiate an exchange, please contact us first for return instructions.

Thank you for choosing Mamu’s Hair—where luxury meets confidence.